Privacy Policy - POPIA/PAIA

Kindly find details of the Third Party Privacy Policy here.

If you have any questions about the policy or wish to exercise your rights, for example, to correct erroneous data, you are welcome to contact our Information Officer as per the relevant legislation.

Mr Rudolf Visser

Telephone: +27 21 918 8414

e-mail: rudolf.visser@vanschaik.com

Data Collection

P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 2 data groups. The data practices of each group will be explained separately.

Group "Online User Information"

We collect the following information:

• Full IP address
• HTTP cookies
• Transaction history
• User's interaction with a page or resource
• Unique identifiers
• Location data
• Personal identifying data of an Educational nature
• Demographic data

• Web site and system administration. The user is allowed to opt-out of this usage.
• Research and development. The user is allowed to opt-out of this usage.
• One-time tailoring. The user is allowed to opt-out of this usage.
• User analysis. The user is allowed to opt-out of this usage.
• User profiling and decision-making. The user is allowed to opt-out of this usage.
• For effecting payment and delivery as per the user's choice of available services.
  • informing bursary or other funding agents on behalf of the user.
  • informing software service providers providing platforms for user interaction/consumption with virtual items purchased on this website such as e-books, music, games and other digital products.

• Your IP Address is automatically collected and used for the following purposes:

Quality control - to evaluate the technical performance of our web site.

Diagnosing problems with our server.

Administration of our web site.

• To gather broad demographic information.
• Assessing the utility and popularity of our product features and site areas in order to curate the website for faster access and viewing of relevant items.
• Locating delivery address for physical items purchased or your virtual computing device's address on the internet for virtual delivery of software or content.
• To ensure payment providers have the necessary information to settle payment on behalf of the user.
• To update the user's Rewards benefits as per any relevant Rewards program available in the Van Schaik Bookstore eco-system.

Group Other Information

• Purchase information
• Preference data
• Demographic data

• Web site and Van Schaik Operating System administration. The user must opt-in to this usage.
• Research and development. The user must opt-in to this usage.
• Rewards Programme and Rewards Mobile Application. The user must opt-in to this usage.

• Our web site uses an order form for customers to request information, products or services.
• This information is used to contact you should there be a problem with processing your order or request.
• We will also use this information to inform you, via e-mail, about information about our products and services.
• If you do not want to receive any information about our products or services, or if you want us to remove you from our list of registered users, please e-mail us at vsorders@vanschaik.com
• The Promotion of Access to Information Act, Act 2 of 2000 and the Protection of Personal Information Act 4 of 2013, gives you, the user, the right to request access to any information that we may have concerning you. For your convenience, you can view and update this information once you have logged into your account at http://www.vanschaik.com as well as by utilizing the forms included in the Manual below which is prepared in accordance with Section 51 of the Promotion of Access to Information Act 2 of 2000 and the Protection of Personal Information Act 4 of 2013.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies.

Cookies are used for the following purposes:

• Site administration
• User targeting
• User analysis
• Individual-based decision-making
• Research and development
• Keeping track of a user's shopping basket (Disabling cookies will make it inconvenient for you to place orders on our site)

POPIA Forms and Manual

Van Schaik Bookstore informs users of this website that they may use the following manual and forms to request updates, additions and deletions to their personal information from the responsible person known as the Information Officer:

Mr Rudolf Visser

Telephone: +27 21 918 8414

e-mail: rudolf.visser@vanschaik.com